Besa joined Lubuto in September 2013 to oversee daily operations in the two Lubuto Library Partners; libraries in Lusaka and to train library staff and volunteers in library services for children and youth. Besa also received a rare opportunity to be selected as one of the 19 African librarians to be part of the IYALI (Initiative 'African Young Library Innovators') learning experience in 2017. She has a double major degree in Library and Information Science with Public Administration from the University of Zambia, and has experience in computer science and information processing, and special libraries in Zambia. Before coming to work at Lubuto, Besa has held positions with the Professional Teachers Union of Zambia and the Post Newspaper in Lusaka. She is currently a Library manager at Lubuto Library Partners Model Library. Her passion is to see an increase in Literacy levels among Zambian citizens and protect children’s rights. Her vision is to change the negative perception that the general public has about libraries in Africa and to remove colonial tendencies by making sure that people understand the benefits and accessibility of the libraries through provision of quality customer service, publishing products, facilities, and easy information access through libraries.